FAQ - Frequently Asked Questions

❓ FREQUENTLY ASKED QUESTIONS

Do you offer free shipping?
Yes! Free U.S. shipping on all orders $75+. No code needed.

How long does processing and shipping take?
Processing: 3–7 business days
Shipping: 3–8 business days

Can I cancel or change my order?
If your order has not shipped, email us immediately. Once shipped, we are unable to cancel.

My candle arrived damaged, what should I do?
Please send photos of the item and packaging along with your order number. We will take care of you.

What if my package says “delivered” but I don’t see it?

• Check around doors and mailbox

• Ask neighbors and household members

• Wait 24–48 hours, as packages are sometimes scanned early

If still missing, contact us.

Do you ship internationally?
At this time, we ship within the United States only.

Allergies or sensitivities?
Ingredients are listed on product pages. Please test a small area first if you have sensitivities.