Return and Refund Policy

RETURN & REFUND POLICY

Damaged or Defective Products
If any item arrives damaged or defective, contact us within 7 days with:

• Order number

• Photos of the item and packaging

We will replace or refund the item.

Returns
Due to the nature of candles and personal care products, we cannot accept returns of opened or used items.

We do accept returns of unused, unopened products within 14 days of delivery.
Customer is responsible for return shipping.

Exchanges
If you ordered the wrong item or want a different scent, unused products may be exchanged within 14 days. Contact us to arrange.

Final Sale
The following items are non-returnable:

• Clearance items

• Sale items

• Custom or made-to-order products